Terms of Commission
Effective Date: January 1, 2024 / Owerri, Nigeria
1. Shop Drawings & Measurement Sign-Off
All bespoke commissions commence upon formal client sign-off of our workshop CAD shop drawings and physical site laser survey measurements. Any subsequent architectural changes to walls, plumbing, or electrical drops made on site after sign-off may require revision charges.
2. Timber Seasoning & Natural Variations
We use solid natural hardwoods (including Nigerian Iroko, Sapele Mahogany, and Teak). Natural timber exhibits authentic variations in grain pattern, mineral streaks, and color density. While our kiln drying stabilizes wood to 10–12% moisture equilibrium, natural movement of ±1mm in extreme harmattan or wet season shifts is a natural property of real timber.
3. Delivery & Site Readiness
Commission timelines (e.g. 4–6 weeks for furniture suites, 6–8 weeks for architectural joinery) are calculated from confirmed deposit and final site survey. Sites must have completed wet trades (plastering, screeding, painting prime coats) before joinery installation to protect timber from masonry moisture.
4. Hardware Warranty
All Blum and Hafele concealed soft-close running gear and drawer mechanisms installed by Konkaya carry the manufacturer's lifetime mechanical warranty, serviced directly by our installation team.